Episode 377: Leading Through Uncertainty Without All the Answers with Kim Magnus

 
 
 

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What does it look like to lead when the path forward keeps changing and nobody has all the answers? In this episode of Workday Playdate, Erin sits down with Kim Magnus, Senior Vice President of SMB Gateways, to talk about leading through uncertainty with curiosity, trust, and a little levity. Together, they explore how to create a shared team vision, tap into people’s strengths, and shift from trying to prove yourself to making a meaningful contribution. 

They dig into why the best leaders don't need to have every answer, how practical systems can help teams navigate shifting priorities, and why building trust starts with letting go of ego. Plus, Kim and Erin explore how to embrace uncertainty, challenge your own assumptions, and bring out the best in the people around you. 

Inside the episode: 

Build the Vision Together 

Teams are more invested in a direction they help create. Learn how to uncover your team's strengths, values, and motivations to build a shared vision and get everyone moving in the same direction. 

Create Systems, Not Just Goals 

Big-picture goals are only useful when people know how to act on them. Explore how strategic anchors, a team rallying cry, and clear priorities can turn ambitious plans into practical next steps. 

You Don't Need All the Answers 

Great leaders don't have to be the smartest person in the room. Discover how letting go of ego, asking better questions, and leaning on complementary strengths can help teams navigate uncertainty and take healthy risks. 

Shift from Proving to Improving 

Instead of worrying about how you look, focus on what you're trying to make better. Learn how scenario planning, curiosity, and exploring new possibilities can help you move forward when the path isn't clear. 

Recognize the Light in Others 

People bring value that goes far beyond their titles or reporting lines. Discover how staying grounded in your own values and leading with curiosity instead of judgment can build trust, encourage contribution, and create healthier team dynamics. 

About the Guest 

Kim Magnus is a dynamic, engaging sales leader and Senior Vice President of SMB Gateways. A passionate culture builder, talent multiplier, and integrative thinker, Kim inspires performance-driven teams to challenge the status quo, step outside their comfort zones, and leverage analytics to develop insightful, business-driven strategies. Kim believes great leadership starts with curiosity, collaboration, and bringing out the best in others.


Links Mentioned in the Episode 

  • Which learning track is right for your team? Take the quiz here. 

  • Workday Playdate Episode 69: Hybrid Work Series: In the Office or Work from Home? Why Giving Employees Autonomy Works Best with Kim Magnus 

  • Workday Playdate Episode 10: No More Morning #Fails - 5 Tips On How to Rock your AM’S! 

Connect with Erin Diehl x improve it! 

  • For workshops and keynotes: improve it!’s website 

 
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